About Us

Frequently Asked Questions

Q: I tried to transfer someone online and it didn't work. What am I doing wrong?

A: If a person was a member of a different club for the last season and is now joining your club, you use the transfer button to bring in his/her personal information. Once the transfer is complete, you can then renew the member for the current season. If a member is already current but wishes to switch to your club for the rest of the season, a change of home club notice (PDF) must be filled out and sent into Headquarters. This cannot be done online.

Q: Who has access to the members only site?

A: All members of U.S. Figure skating (excluding Friends of Figure Skating) should have access to the site. If a member does not have access they should contact MemberServices@usfigureskating.org .

Q: I am a registered member of U.S. Figure Skating. Why am I not getting the magazine?

A: Only the first family member in a household receives the magazine. U.S. Figure Skating requires that one skater in each household be registered as a first family member, and all other skaters in the same household can register as subsequent members. Subsequent members and Basic Skills members do not receive a magazine with their membership.

Q: I changed my mailing address, but my magazine was still sent to my previous address. Why?

A: SKATING magazine labels are printed several weeks before the issue is mailed. Please get your address changes in as soon as possible.

Q: When can a club declare a member not in good standing?

A: A club can submit this information to MemberServices@usfigureskating.org at any time during the year. Only the home club can declare a skater not in good standing and only for outstanding financial obligations. The member's record will be flagged until the financial matter has been resolved.

Q: How do I form a club?

A: All the information you need to form a club can be found on the Club Forms page, including manuals and guides.

Q: How does our club gain nonprofit status

A: This question was discussed in the Clubs Matter section of the April 2003 issue of SKATING magazine. You can read it online!

Q: What is risk management?

A: Visit the Risk Management home page on U.S Figure Skating Online to learn more.

Q: When is a sanction needed?

A: The three main requirements for sanctioning are 1) admission is charged; 2) the event is advertised; and 3) the public is invited to attend. If any or all of these apply, you need a sanction. There are certainly other criteria that may affect the need for a sanction, and you should check the U.S. Figure Skating rulebook.

Q: How do I join Basic Skills? Can I just send you a check?

A: There is no individual Basic Skills membership. Registrations are only accepted through our registered Basic Skills programs. Find a program near you.

Q: Where is my magazine?

A: Basic Skills membership does not include a SKATING magazine subscription. You can subscribe to the magazine on a separate basis. Go to the subscription form.

Q: I registered with my Basic Skills program. Where are my materials?

A: Your program contact receives and distributes all membership materials from U.S. Figure Skating. Please contact your program skating director/Basic Skills contact.

Q: Can I have a password to the Members Only web site?

A: You can request a password at www.usfsaonline.org , above the login box. You must have an email address on file to complete the request. If you do not have your email on file, please contact MemberServices@usfigureskating.org to have it added to your record.

Q: Can I have both Basic Skills & club membership?

A: Yes. As long as you are taking lessons or test under the Basic Skills structure you must be a current Basic Skills member. To start testing or competing in pre-preliminary or higher levels, you must have 'full/regular' (club or individual) membership to qualify.